The Influence of Transformational Leadership, Organizational Culture, and Job Stress on Job Satisfaction and Turnover Intention

Authors

  • Sindy Cahya Febrina Universitas Merdeka Malang

DOI:

https://doi.org/10.30737/ekonika.v11i2.7868

Keywords:

Transformation Leadership, Organization culture, Job Stress, Job Satisfaction, Turnover intention

Abstract

This study aims to determine the effect of transformational leadership, organizational culture, and job stress on job satisfaction and turnover intention. The sample used was employees of Bank Jatim Malang Branch, the sampling technique used proportional random sampling. Data collection through questionnaires. The data analysis method was Structural Equation Modeling (SEM). The results of the study showed: 1) Transformational leadership has a significant effect on job satisfaction; 2) Organizational culture has a significant effect on job satisfaction; 3) Job stress has a significant effect on job satisfaction; 4) Transformational leadership has a significant effect on turnover intention; 5) Organizational culture has no significant effect on turnover intention; 6) Job stress has no significant effect on turnover intention; 7) Job satisfaction has a significant effect on turnover intention; 8) Transformational leadership, organizational culture, and job stress have a significant effect on turnover intention through job satisfaction.

Downloads

Download data is not yet available.

References

Abouraia, M. K., & Othman, S. M. (2017). Transformational Leadership, Job Satisfaction, Organizational Commitment, and Turnover Intentions : The Direct Effects among Bank Representatives. American Journal of Industrial and Business Management , 7 , 404–423. https://doi.org/10.4236/ajibm.2017.74029

Ahmad, A., & Afgan, S. (2016). The relationship of Job stress and turnover intention in commercial Banks of Pakistan by assessing the Mediating role of Burnout. Journal of Business Strategies , 10 (1), 1–23.

Bass, B., & Avolio, B. (2020). Transformational Leadership and Organizational Culture. Public Administration Quarterly , 17 (1).

Donkor, F., Appienti, A., & Achiaah, E. (2021). The Impact of Transformational Leadership Style on Employee Turnover Intention in State .

Febrina, SC (2025). The Role of Job Satisfaction in Mediating Human Resource Management Practices and Organizational Culture on Organizational Performance. Journal of Econics : Journal of Economics, Kadiri University , 10 (1), 70–82. https://doi.org/10.30737/ekonika.v10i1.6368

Hair, JF, Black, WC, Babin, BJ, & Anderson, RE (2019). Multivariate Data Analysis (Eighth).

Cengage Learning. https://doi.org/10.5117/2006.019.003.007

Hwei, RBB, & Anuar, A. (2025). Psychological perspective : The Effect of Job Satisfaction as a Mediating Variable on Turnover Intention in the Banking Sector. Roy Ban Boon Hwei Aimi Anuar , 10 (1), 1–20. https://doi.org/10.59429/esp.v10i1.3374

Jahya, A., Nur, S., Azlin, I., Othman, R., Romaiha, NR, Jahya, A., Nur, S., Azlin, I., Othman, R., & Rafathi, N. (2020). Turnover Intention among Gen-Y : The Role of Training and Development, Compensation and Organizational Culture Turnover Intention among Gen-Y : The Role of Training and Development, Compensation and Organizational Culture. International Journal of Academic Research in Business and Social Sciences , 10 (10), 765–782. https://doi.org/10.6007/IJARBSS/v10-i10/7975

Jansen, J.J.P., Kostopoulos, K.C., Mihalache, O.R., & Papalexandris, A. (2016). A Socio-Psychological Perspective on Team Ambidexterity : The Contingency Role of Supportive Leadership Behaviors. Journal Of Management Studies , 35 (6), 939–965. https://doi.org/10.1111/joms.12183

Kim, CCY kyoung. (2017). Intentions to turnover: testing the moderated effects of organizational culture, as mediated by job satisfaction, within the Salvation Army. Leadership & Organization Development Journal , 38 (2), 1–37. https://doi.org/10.1108/LODJ-10-2015-0227

Luthans, F., Luthans, BC, & Luthans, KW (2021). Organizational Behavior: An Evidence-Based Approach (14th ed.). Information Age Publishing.

Mappesona, H., Ikhsani, K., & Ali, H. (2020). Customer Purchase Decision Model, Supply Chain Management and Customer Satisfaction : Product Quality and Promotion Analysis. International Journal of Supply Chain Management , 9 (1), 592–600.

Mathis, R.L., & Jackson, J.H. (2016). Human Resource Management (10th ed.). Salemba Four. McShane, S., & Glinow, M. A. Von. (2017). Organizational Behavior . McGraw-Hill Education.

Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals' job satisfaction : Testing the joint mediating effects of engagement and trust. Public Relations Review , 45 (1), 64–75. https://doi.org/10.1016/j.pubrev.2018.11.002

Mobley, WH (2011). Employee Turnover: Causes, Effects, and Control (1st ed.). Gramedia. Northouse, P. G. (2022). Leadership: Theory and Practice . SAGE Publications, Inc.

Oamen, T. E., & Omorenuwa, O. S. (2021). The Nexus of Perceived Organizational Support, Job Satisfaction, Job Motivation on Turnover Intentions of Pharmaceutical Sales Executives using Structural Equation Modeling. Global Journal of Management and Business Research , 21 (9), 1–10. https://doi.org/10.34257/GJMBRAVOL21IS9PG45

Pahi, M. H., Hamid, K. A., & Khalid, N. (2016). Save Talent of Banking Sector of Pakistan : Mediating Job Satisfaction between Job Stress and Employee Turnover Intention. International Review of Management and Marketing , 6 (3), 617–624. https://izlik.org/JA65LW26TP

Pathan, MSK (2022). The Influence of Organizational Culture on Employee Commitment and Turnover Intentions. International Research Journal of Management and Social Sciences , III (4), 34–43. https://doi.org/10.5281/zenodo.10115346

Pravichai, S., & Ariyabuddhiphongs, V. (2018). Transformational Leadership and Turnover Intention : the Mediating Effects of Right Speech (Samma Vaca) and Trust in the Leader. Journal of Management, Spirituality & Religion , 15 (2), 1–21. https://doi.org/10.1080/14766086.2017.1417892

Purba, VCB, Pergas, S., Sutrisno, D., & Andronicus, M. (2019). The Influence of Work Stress and Conflict on Employee Performance at PT. Central Proteina Prima, Tbk Medan. Wahana Inovasi , 8 (1), 1–8.

Rawashdeh, A.M., Elayan, M., Dawood, M., & Saleh, M.H. (2020). Job satisfaction as a mediator between transformational leadership and employee performance : Evidence from a Developing Country. Management Science Letters , 10 , 3855–3864. https://doi.org/10.5267/j.msl.2020.7.026

Robbins, SP (2019). Human Resource Management . PT Sinar Abadi.

Robbins, S. P., & Judge, T. A. (2024). Organizational Behavior (19th ed.). Pearson Education Limited.

Schein, E. H., & Schein, P. A. (2017). Organizational Culture and Leadership (5th ed.). John Wiley & Sons, Inc.

Shah, SHA, Saeed, M.A., Yasir, M., Siddique, M., & Umar, A. (2017). The Impact of

Transformational Leadership on Turnover Intentions Directly and Through Talent

Engagement in the Banking Sector of Twin Cities of Pakistan. Economics, Business and Management .

Sugiyono. (2024). Quantitative, Qualitative, and R&D Research Methods . Alfabeta.

Uysal, HT (2019). The Mediation Role of Toxic Leadership in the Effect of Job Stress on Job Satisfaction. International Journal of Business , 24 (1), 55–73. https://www.researchgate.net/publication/331249551_The_Mediation_Role_of_Toxic_ Leadership_in_the_Effect_of_Job_Stress_on_Job_Satisfaction

Yang, H., Ju, Y., & Lee, Y. (2016). Effects of Job Stress on Self-Esteem, Job Satisfaction, and Turnover Intention. Journal of Transnational Management , 21 (1), 29–39. https://doi.org/10.1080/15475778.2016.1120613

Zainal, VR (2020). Human Resource Management for Companies from Theory to Practice (First).

Murai Kencana.

Zainal, VR, Ramly, M., Mutis, T., & Arafah, W. (2018). Human Resource Management for Companies from Theory to Practice (8th ed.). Raja Grafindo Persada.

Zeffane, R., & Melhem, S. J. B. (2017). Trust , Job Satisfaction , Perceived Organizational Performance and Turnover Intention A public-Private Sector Comparison in the United Arab Emirates. Employee Relations , 39 (7), 1148–1167. https://doi.org/10.1108/ER-06-

2017-0135

Published

2026-09-30

Issue

Section

Articles

How to Cite

The Influence of Transformational Leadership, Organizational Culture, and Job Stress on Job Satisfaction and Turnover Intention. (2026). Ekonika : Jurnal Ekonomi Universitas Kadiri, 11(2). https://doi.org/10.30737/ekonika.v11i2.7868

Similar Articles

21-30 of 74

You may also start an advanced similarity search for this article.