Advancing Tourism Support in Emerging Destinations: Quality of Life as a Mediator in Emotional Solidarity Dynamics
DOI:
https://doi.org/10.30737/ekonika.v10i2.6543Keywords:
Emotional Solidarity, Quality of Life, Social Exchange Theory, Sustainable Tourism, Support for Tourism, Emerging DestinationsAbstract
This study examines the influence of emotional solidarity and quality of life on residents’ support for tourism development in Ternate, Indonesia, an emerging destination with tourism infrastructure constraints, utilizing Social Exchange Theory (SET) as a theoretical framework. Data from 416 residents, collected through a carefully crafted survey, were analyzed using structural equation modeling to assess the interplay among Welcoming Nature, Emotional Closeness, Sympathetic Understanding, Quality of Life, and Support for Tourism. Findings reveal that Welcoming Nature and Emotional Closeness significantly enhance Quality of Life and tourism support, with Quality of Life partially mediating these effects. Sympathetic Understanding, however, has minimal impact due to limited resident-tourist interactions. By advancing emotional solidarity and Social Exchange Theory, this study highlights the critical role of affective factors in emerging tourism contexts. The cross-sectional design limits insights into temporal trends, necessitating longitudinal research, while comparative studies are essential to test generalizability. The study suggest that improving infrastructure and promoting community-based festivals can foster sustainable tourism by enhancing resident-tourist interactions and quality of life. Policymakers and tourism planners should prioritize community engagement to ensure equitable tourism development. This research offers a novel application of emotional solidarity and SET in an underexplored emerging destination, emphasizing the mediating role of quality of life and the limited influence of Sympathetic Understanding in contexts with constrained resident-tourist interactions
Downloads
References
Al-Wugayan, A. A. A. (2019). Relationship versus customer experience quality as determinants of relationship quality and relational outcomes for Kuwaiti retail banks. International Journal of Bank Marketing. https://doi.org/10.1108/IJBM-09-2018-0251
Aleshinloye, K. D., Fu, X., Ribeiro, M. A., Woosnam, K. M., & Tasci, A. D. (2019). The Influence of Place Attachment on Social Distance: Examining Mediating Effects of Emotional Solidarity and the Moderating Role of Interaction. Journal of Travel Research, 59(5), 828-849. https://doi.org/10.1177/0047287519863883
Andriotis, K., & Vaughan, R. (2003). Urban Residents’ Attitudes Toward Tourism Development: The Case of Crete. Journal of Travel Research, 42(2), 172-185. https://doi.org/10.1177/0047287503257488
Ap, J. (1992). Residents' Perceptions on Tourism Impacts. Annals of Tounsm Research, 19, 665-690.
Asimah, V. K., Hurriyati, R., Gaffar, V., & Wibowo, L. A. (2023). Visitor Emotional Solidarity and Planned Behavior Effects on Leisure and Tourism Development in Ghana. Image Jurnal Riset Manajemen, 11(2), 164-181. https://doi.org/10.17509/image.2023.016
Cerro, A. M. C., Folgado-Fernández, J. A., & Mogollón, J. M. H. (2017). Rural Destination Development Based on Olive Oil Tourism: The Impact of Residents’ Community Attachment and Quality of Life on Their Support for Tourism Development. Sustainability, 9(9), 1624. https://doi.org/10.3390/su9091624
Düşmezkalender, E., Seçi̇lmi̇ş, C., Yılmaz, V., & Youssef, O. (2024). Emotional Solidarity and Tourism Effect on Support for Tourism Development: Residents’ Perception. Journal of Tourism Leisure and Hospitality, 5(2), 125-134. https://doi.org/10.48119/toleho.1363574
Erul, E., & Woosnam, K. M. (2022). Explaining Residents’ Behavioral Support for Tourism through Two Theoretical Frameworks. Journal of Travel Research, 61(2), 362 –377. https://doi.org/10.1177/0047287520987619
Erul, E., & Woosnam, K. M. (2024). The evolution and application of emotional solidarity theory in tourism behaviour research. urrent Issues in Tourism, October.
Gautam, V., & Bhalla, S. (2024). How Residents' Perceived Justice and Emotional Solidarity Interact With Their Quality of Life and Support for Tourism Development? International Journal of Tourism Research, 26(5). https://doi.org/10.1002/jtr.2739
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. The Journal of Marketing Theory and Practice, 19(2), 139-152. https://doi.org/10.2753/mtp1069-6679190202
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2-24. https://doi.org/10.1108/ebr-11-2018-0203
Hasani, A., Moghavvemi, S., & Hamzah, A. (2016). The Impact of Emotional Solidarity on Residents’ Attitude and Tourism Development. Plos One, 11(6), e0157624. https://doi.org/10.1371/journal.pone.0157624
Helgadóttir, G., Einarsdóttir, A. V., Burns, G. L., Gunnarsdóttir, G. Þ., & Matthíasdóttir, J. M. E. (2019). Social Sustainability of Tourism in Iceland: A Qualitative Inquiry. Scandinavian Journal of Hospitality and Tourism, 19(4-5), 404-421. https://doi.org/10.1080/15022250.2019.1696699
Joo, D., Xu, W., Lee, J., Lee, C. K., & Woosnam, K. M. (2021). Residents’ Perceived Risk, Emotional Solidarity, and Support for Tourism Amidst the COVID-19 Pandemic. Journal of Destination Marketing & Management, 19, 100553. https://doi.org/10.1016/j.jdmm.2021.100553
Khan, Z., Masood, F., & Khan, M. A. (2021). Tourism Impact Dimensions, Residents’ Quality of Life and Support for Tourism in Hunza Valley, Pakistan. European Journal of Tourism Hospitality and Recreation, 11(2), 195-209. https://doi.org/10.2478/ejthr-2021-0018
Lai, H. K., Pinto, P., & Pintassilgo, P. (2020). Quality of Life and Emotional Solidarity in Residents’ Attitudes Toward Tourists: The Case of Macau. Journal of Travel Research, 60(5), 1123-1139. https://doi.org/10.1177/0047287520918016
Lan, T., Zheng, Z., Tian, D., Zhang, R., Law, R., & Zhang, M. (2021). Resident-Tourist Value Co-Creation in the Intangible Cultural Heritage Tourism Context: The Role of Residents’ Perception of Tourism Development and Emotional Solidarity. Sustainability, 13(3), 1369. https://doi.org/10.3390/su13031369
Liang, Z., & Hui, T. K. (2016). Residents’ Quality of Life and Attitudes Toward Tourism Development in China. Tourism Management, 57, 56-67. https://doi.org/10.1016/j.tourman.2016.05.001
Masteriarsa, M. F., & Riyanto. (2023). Tourism Destination Mapping Based on Tourism Characteristics and Carrying Capacity of Province in Indonesia. The Indonesian Journal of Development Planning, VII(3 (December)), 344 - 361. https://doi.org/https://doi.org/10.36574/jpp.v7i3.460
McGehee, N. G., & Andereck, K. L. (2004). Factors Predicting Rural Residents’ Support of Tourism. Journal of Travel Research, 43(2), 131-140. https://doi.org/10.1177/0047287504268234
Mehmood, K., Arshad, L., & Arshad, F. (2018). Antecedents of Repurchase Intentions and Coolness in the Context of Apparel Brands. UW Journal of Management Sciences, 1(2), 1-22.
Nunkoo, R., & Ramkissoon, H. (2010). Residents’ Satisfaction With Community Attributes and Support for Tourism. Journal of Hospitality & Tourism Research, 35(2), 171-190. https://doi.org/10.1177/1096348010384600
Patwardhan, V., Ribeiro, M. A., Payini, V., Woosnam, K. M., Mallya, J., & Gopalakrishnan, P. (2019). Visitors’ Place Attachment and Destination Loyalty: Examining the Roles of Emotional Solidarity and Perceived Safety. Journal of Travel Research, 59(1), 3-21. https://doi.org/10.1177/0047287518824157
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies. Journal of Applied Psychology, 88(5), 879-903.
Ringle, C. M., Wende, S., & Becker, J.-M. (2015). SmartPLS 3. In Boenningstedt: SmartPLS GmbH. http://www.smartpls.com
Schlesinger, W., Cervera-Taulet, A., & Crespi-Vallbona, M. (2024). Community factors affecting residents’ support for tourism. Journal of Sustainable Tourism, 32(58), 1492-1510.
Song, H., Wei, Z., & Wu, M. (2024). Exploring Residents' Tourism Support Behaviors: A Framework of the Psychological Perspective of the Human‐place Relationship. International Journal of Tourism Research, 26(4). https://doi.org/10.1002/jtr.2671
Suess, C., Woosnam, K. M., Mody, M., Doğru, T., & Turk, E. S. (2020). Understanding How Residents’ Emotional Solidarity With Airbnb Visitors Influences Perceptions of Their Impact on a Community: The Moderating Role of Prior Experience Staying at an Airbnb. Journal of Travel Research, 60(5), 1039-1060. https://doi.org/10.1177/0047287520921234
Swain, S., & Sthapak, S. (2023). Developing Host Community’s Support Model for Tourism Development in Puri Region, India. Geojournal of Tourism and Geosites, 46(1), 327-335. https://doi.org/10.30892/gtg.46136-1030
Wang, S., Berbekova, A., & Uysal, M. (2020). Is This About Feeling? The Interplay of Emotional Well-Being, Solidarity, and Residents’ Attitude. Journal of Travel Research, 60(6), 1180-1195. https://doi.org/10.1177/0047287520938862
Wang, Y., Hu, W., Park, K.-S., Yuan, Q., & Chen, N. (2023). Examining residents’ support for night tourism: An application of the social exchange theory and emotional solidarity. Journal of Destination Marketing & Management, 28, 100780. https://doi.org/https://doi.org/10.1016/j.jdmm.2023.100780
Wang, Y., & Pfister, R. E. (2008). Residents' Attitudes Toward Tourism and Perceived Personal Benefits in a Rural Community. Journal of Travel Research, 47(1), 84-93. https://doi.org/10.1177/0047287507312402
Woo, E., Kim, H., & Uysal, M. (2015). Life Satisfaction and Support for Tourism Development. Annals of Tourism Research, 50, 84-97. https://doi.org/10.1016/j.annals.2014.11.001
Woosnam, K. M. (2010). Comparing Residents’ and Tourists’ Emotional Solidarity With One Another. Journal of Travel Research, 50(6), 615-626. https://doi.org/10.1177/0047287510382299
Woosnam, K. M. (2012). Using Emotional Solidarity to Explain Residents' Attitudes about Tourism and Tourism Development. Journal of Travel Research, 51(3), 315-327.
Woosnam, K. M., & Aleshinloye, K. D. (2015). Residents’ Emotional Solidarity With Tourists: Explaining Perceived Impacts of a Cultural Heritage Festival. Journal of Hospitality & Tourism Research, 42(4), 587-605. https://doi.org/10.1177/1096348015584440
Woosnam, K. M., Joo, D., Gaither, C. J., Ribeiro, M. A., Sánchez, J. J., Brooks, R., & Lee, D.-K. (2024). Residents’ behavioral support for tourism in a burgeoning rural destination. Journal of Outdoor Recreation and Tourism, 48, 100816. https://doi.org/https://doi.org/10.1016/j.jort.2024.100816
Woosnam, K. M., & Norman, W. C. (2009). Measuring Residents’ Emotional Solidarity With Tourists: Scale Development of Durkheim’s Theoretical Constructs. Journal of Travel Research, 49(3), 365-380. https://doi.org/10.1177/0047287509346858
Yun, R., & Lai, I. K. W. (2023). The Bi-Directional Relationship Between Community-Oriented Factors and Residents’ Emotional Solidarity With Tourists. Tourism Review, 78(5), 1265-1279. https://doi.org/10.1108/tr-08-2022-0391
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Muhammad Rachmat, Christy Natalia Rondonuwu
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with Jurnal Ekonika: Jurnal Ekonomi Universitas Kadiri agree to the following terms:
1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
2. Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
How to Cite
