Optimizing Employee Performance and Performance Appraisal Through Job Satisfaction
DOI:
https://doi.org/10.30737/ekonika.v10i2.6519Keywords:
Performance Appraisal, 360 degree framework, performance evaluation, performance assesment, engagementAbstract
This study aims to analyze the effect of performance appraisal on employee performance, with job satisfaction as a mediating variable. A quantitative approach was employed using a survey method involving 161 private sector employees from three major districts in South Kalimantan Province. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results indicate that performance appraisal does not have a significant direct effect on employee performance but does significantly affect job satisfaction. Job satisfaction also has a significant impact on employee performance and mediates the relationship between performance appraisal and employee performance. These findings suggest that a well-designed performance appraisal system can enhance job satisfaction, which in turn positively influences employee performance. The practical implications of this study highlight the importance of organizations designing performance appraisal systems that not only assess but also develop employees. Theoretically, this study reinforces the understanding of the mediating role of job satisfaction in the relationship between performance appraisal and employee performance and contributes to the advancement of human resource management practices.
Downloads
References
Aly, N. and El‐Shanawany, S. (2016). The influence of performance appraisal satisfaction on nurses’ motivation and their work outcomes in critical care and toxicology units. European Scientific Journal Esj, 12(20), 119. https://doi.org/10.19044/esj.2016.v12n20p119
Alrige, M., Alshahrani, F., Alharbi, A., Aljuhani, N., & Aldini, N. (2022). The effects of empowerment on health care worker performance during the covid-19 pandemic in saudi arabia. Quality Management in Health Care, 31(3), 143-148. https://doi.org/10.1097/qmh.0000000000000337
Batta, A., Bandameeda, G., & Parayitam, S. (2023). Human resource management practices, job satisfaction and performance: evidence from transportation sector in india. Asia-Pacific Journal of Management Research and Innovation, 19(1), 47-62. https://doi.org/10.1177/2319510x231166800
Corso, L., Carlo, A., Carluccio, F., Girardi, D., & Falco, A. (2019). An opportunity to grow or a label? performance appraisal justice and performance appraisal satisfaction to increase teachers’ well-being. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.02361
Culbertson, S., Henning, J., & Payne, S. (2013). Performance appraisal satisfaction. Journal of Personnel Psychology, 12(4), 189-195. https://doi.org/10.1027/1866-5888/a000096
Dewi, K. and Amar, S. (2019). The effect of transformational leadership, interactional justice, and job satisfaction on performance.. https://doi.org/10.2991/piceeba-19.2019.53
Dimitrijevska‐Markoski, T. and Nukpezah, J. (2021). Determinants of network effectiveness: evidence from a benchmarking consortium. International Journal of Public Sector Management, 35(1), 61-75. https://doi.org/10.1108/ijpsm-06-2019-0175
Ellickson, M. and Logsdon, K. (2002). Determinants of job satisfaction of municipal government employees. Public Personnel Management, 31(3), 343-358. https://doi.org/10.1177/009102600203100307
Hair Jr, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of business research, 109, 101-110.
Hassan, Q., Mubeen, N., Ali, S., & Sajjid, N. (2022). Job satisfaction through performance appraisal: moderating role of locus of control. International Journal of Management Research and Emerging Sciences, 12(3). https://doi.org/10.56536/ijmres.v12i3.242
Irawanto, D. W., Novianti, K. R., Anuar, A., & Zamrudi, Z. (2025). Leadership that Leads to Performance: The Case of Village Tourism Governance in Indonesia. Pertanika Journal of Social Sciences and Humanities, 33(3).
Jawahar, I. (2006). Correlates of satisfaction with performance appraisal feedback. Journal of Labor Research, 27(2), 213-236. https://doi.org/10.1007/s12122-006-1004-1
Jin, Y., Li, X., Tian, G., Shi, J., & Wang, Y. (2023). Employee education level and efficiency of corporate investment. Journal of Accounting Literature, 47(2), 277-297. https://doi.org/10.1108/jal-08-2023-0150
Kampkötter, P. (2016). Performance appraisals and job satisfaction. The International Journal of Human Resource Management, 28(5), 750-774. https://doi.org/10.1080/09585192.2015.1109538
Krats, P. and Brown, T. (2012). Unionised employee's reactions to the introduction of a goal‐based performance appraisal system1. Human Resource Management Journal, 23(4), 396-412. https://doi.org/10.1111/j.1748-8583.2012.00205.x
Mehrez, A. and Alamiri, F. (2019). An assessment of performance appraisal satisfaction levels among physicians: investigation from the healthcare sector in qatar. Management Science Letters, 1833-1846. https://doi.org/10.5267/j.msl.2019.6.008
Memon, M., Salleh, R., Mirza, M., Cheah, J., Ting, H., & Ahmad, M. (2019). Performance appraisal satisfaction and turnover intention. Management Decision, 58(6), 1053-1066. https://doi.org/10.1108/md-06-2018-0685
Memon, M., Salleh, R., Mirza, M., Cheah, J., Ting, H., Ahmad, M., … & Tariq, A. (2020). Satisfaction matters: the relationships between hrm practices, work engagement and turnover intention. International Journal of Manpower, 42(1), 21-50. https://doi.org/10.1108/ijm-04-2018-0127
Muhammad, M., Suleiman, W., Mamun, M., Jewel, R., & Mozumder, M. (2025). Mediating effect of appraisal fairness between the relationship of appraisal satisfaction and employee performance appraisal: a case of bauchi state teachers service commission, nigeria. Cogent Business & Management, 12(1). https://doi.org/10.1080/23311975.2025.2450297
Nguyen, M. and Prentice, C. (2020). Reverse relationship between reward, knowledge sharing and performance. Knowledge Management Research & Practice, 20(4), 516-527. https://doi.org/10.1080/14778238.2020.1821588
Nukpezah, J. A., French, P. E., Dimitrijevska-Markoski, T., & Flomo, V. O. (2022). The moderating effects of Organizational Publicness on determinants of the US Federal Employee’s job satisfaction. Public Organization Review, 22(4), 883-901.
Parent-Lamarche, A., Marchand, A., & Saade, S. (2022). Psychological distress in the workplace: the indirect contribution of work organization conditions to work performance. Work, 72(4), 1469-1480. https://doi.org/10.3233/wor-210843
Pawirosumarto, S., Sarjana, P., & Gunawan, R. (2017). The effect of work environment, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in parador hotels and resorts, indonesia. International Journal of Law and Management, 59(6), 1337-1358. https://doi.org/10.1108/ijlma-10-2016-0085
Pereira, L., Rodrigues, A., Costa, R., Gonçalves, R., & Martins, L. (2021). Effect of organisational culture on organisational performance - the case of security sector. International Journal of Productivity and Quality Management, 34(3), 293. https://doi.org/10.1504/ijpqm.2021.119764
Pichler, S., Beenen, G., & Wood, S. (2018). Feedback frequency and appraisal reactions: a meta-analytic test of moderators. The International Journal of Human Resource Management, 31(17), 2238-2263. https://doi.org/10.1080/09585192.2018.1443961
Pichler, S., Beenen, G., & Wood, S. (2018). Feedback frequency and appraisal reactions: a meta-analytic test of moderators. The International Journal of Human Resource Management, 31(17), 2238-2263. https://doi.org/10.1080/09585192.2018.1443961
Prabowo, T., Noermijati, N., & Irawanto, D. (2018). The influence of transformational leadership and work motivation on employee performance mediated by job satisfaction. Jurnal Aplikasi Manajemen, 16(1), 171-178. https://doi.org/10.21776/ub.jam.2018.016.01.20
Rana, W., Mukhtar, S., & Mukhtar, S. (2022). Job satisfaction, performance appraisal, reinforcement and job tasks in medical healthcare professionals during the covid‐19 pandemic outbreak. The International Journal of Health Planning and Management, 37(4), 2345-2353. https://doi.org/10.1002/hpm.3476
Ritter, B., Small, E., & Everett, C. (2022). The role of leadership perceptions in performance appraisal participation. Management Research Review, 46(9), 1224-1241. https://doi.org/10.1108/mrr-11-2021-0838
Shahzad, K., Sisto, M., Ul‐Durar, S., & Liu, W. (2023). How technological knowledge management capability compliments knowledge‐intensive human resource management practices to enhance team outcomes: a moderated mediation analysis. Journal of the Association for Information Science and Technology, 75(4), 377-394. https://doi.org/10.1002/asi.24853
Stimpfel, A., Goldsamt, L., Liang, E., & Costa, D. (2022). Work organization factors associated with nurses’ stress, sleep, and performance: a pre-pandemic analysis. Journal of Nursing Regulation, 13(3), 4-12. https://doi.org/10.1016/s2155-8256(22)00085-0
Supriyanto, A., Ekowati, V., Rokhman, W., Ahamed, F., Munir, M., & Miranti, T. (2023). Empowerment leadership as a predictor of the organizational innovation in higher education. International Journal of Professional Business Review, 8(2), e01538. https://doi.org/10.26668/businessreview/2023.v8i2.1538
Thurston, P. and McNall, L. (2010). Justice perceptions of performance appraisal practices. Journal of Managerial Psychology, 25(3), 201-228. https://doi.org/10.1108/02683941011023712
Zamrudi, Z., Wicaksono, T., Mardiana, M., Khuzaini, K., & Lihu, D. C. (2025). Gen AI Adoption Among Tech Savvy: Examining Moderated Mediated Model of Knowledge Sharing. Manajemen dan Bisnis, 24(1), 164-180.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Khuzaini, Zakky Zamrudi, Husnul Madihah

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with Jurnal Ekonika: Jurnal Ekonomi Universitas Kadiri agree to the following terms:
1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
2. Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).










