The Influence of Work Environment and Ambidextrous Leadership on Employee Performance through Career Development
DOI:
https://doi.org/10.30737/risk.v7i1.7400Keywords:
Work Environment , Ambidextrous Leadership, Career Development, Employee Performance, Human Resource ManagementAbstract
Human resources play a strategic role in service-oriented organizations, particularly outsourcing
companies whose service sustainability largely depends on employee performance. This study aims to
examine the effect of the work environment and ambidextrous leadership on employee performance, with
career development positioned as a mediating variable. A supportive work environment, encompassing
both physical and psychosocial aspects, contributes to employee comfort, work engagement, and
productivity enhancement. Meanwhile, ambidextrous leadership emphasizes a leader’s capability to
balance efficiency-driven practices with innovation-oriented behaviors in addressing dynamic
organizational challenges. Career development is regarded as a strategic mechanism that aligns
individual potential with organizational goals, thereby strengthening employee motivation and
performance. This study adopts a conceptual approach through a literature review to construct a
framework explaining the relationships among the work environment, ambidextrous leadership, career
development, and employee performance. The proposed model highlights the importance of integrating
human resource management practices to achieve sustainable employee performance in service-based
organizations.
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